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Knowledgebase

VPN activation
Written tutorial (English) NOTE:If you have already activated once using this method, you will still...
When do I receive my game?
We will send all game keys within 5 to 30 minutes. However, depending on the games, it can be up to ...
XBOX games activation
XBOX ONE / XBOX 360 game: You have got an account with 80 USD value to buy the game in the Xbox Stor...
PS4 games activation
PLAYSTATION 4/PLAYSTATION 3game:Credentials example: testaccountps4@hotmail.com:arista50 Explanation...
The status is "shipped" but where is my key?
First check that your e-mail address is valid and available.Depending on your email provider, it may...
I cannot see my game in "My Orders" section
Please send us a screenshot of the receipt with all information useful for us (game paid, transactio...
My payment is on "Verification"
We received your order, no worries ! In some cases, our payment provider asks us more information a...
My key is not valid, what should I do?
Make sure that you redeem the key in the right platform/program. If you are unsure then you will see...
I placed an order but my order statut is "Awaiting for payment"
The issue is from the payment method used (ex: PayPal), the payment can be delayed. Please send us a...
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