Shipping

I cannot see my game in "My Orders" section
Please send us a screenshot of the receipt with all information useful for us (g...
I placed an order but my order statut is "Awaiting for payment"
The issue is from the payment method used (ex: PayPal), the payment can be delay...
When do you send pre-orders ?
We always try to deliver the game before the release.However, depending on the p...
Do I receive a physical game to my home by mail?
No, we only send you digital products by email.Be sure to check your email and s...
When do I receive my game?
We will send all game keys within 5 to 30 minutes. However, depending on the gam...
The status is "shipped" but where is my key?
First check that your e-mail address is valid and available.Depending on your em...