Startseite > Support - English > I did not get an answer from the support, why?

I did not get an answer from the support, why?

Do not worry, we see your ticket. All requests are processed chronologically and as quickly as possible. However, some cases have to be checked in details and take more time. Please read this FAQ carefully, you will certainly find your answer ;-)

Please, do not create new tickets, it does not help you and the rest of our customers. 
1 issue = 1 ticket !